Mission Statement

Care & Repair Cardiff exists to help older and/or disabled people to repair and improve their homes thereby enabling them to live as independently as possible with increased safety, security, warmth and comfort.

Client Charter

We aim to provide clients with a caring, reliable and efficient service, which will include:

• Treating clients with dignity and respect.
• Valuing cultural and social preferences.
• A flexible and personal approach, listening and responding to the client’s needs.
• Explaining clearly the client’s options.
• Keeping clients informed of progress.
• Fair and open access to services.
• Treating clients personal information in a confidential manner.

Partnerships

Care & Repair Cardiff is funded by the Welsh Assembly Government. The Agency is supported and monitored by Care & Repair Cymru and is hosted, supported and line managed by Cardiff Community Housing Association.

The Agency works in close partnership with Cardiff County Council, who also provide some financial support. The Agency also works in partnership and has close links with a variety of other local, statutory and non-statutory organisations including Cardiff and Vale NHS Trust, Voluntary Action Cardiff, Help the Aged and Age Concern.

Current Agency Services

The agency currently runs the following projects:

• Caseworker Service.
• Handyperson Service.
• Rapid Response Adaptation Programme (RRAP).
• Keysafe / Door Entry Service.
• Stairlift Service.
• Telecare Service.
• Safety at Home Service.

Contacting the Agency

In writing to:

20 Splott Road,
Splott,
Cardiff,
CF24 2BZ

OR

Tel: 02920 473337

Fax: 02920 473347

Email: careandrepair@ccha.org.uk

For the latest stories about Care & Repair on this site please go to:

• August 2007 News: Pen-Y-Fan walk
• August 2008 News: New Services Launched