To deliver affordable, good quality homes and services to our customers in an accountable manner and, by working in partnership with other agencies, help develop and sustain thriving communities.

In the pursuit of its vision, CCHA will have regard to its core values of:

• Respect
• Integrity
• Innovation
• Accountability
• Fairness
• Effectiveness

By investing in our staff and maintaining a focus on our customers, as recognised by Investor in People accreditation and Charter Mark status, we can respond to the challenges and opportunities that will face us with confidence.

For the latest news on how CCHA is acheiving its vision:

• January/February 2008 News: CCHA wins Diversity Award
• March 2008 News: More Awards for CCHA
• February 2009 News: Developing Communities & Regeneration Award
• March 2010 News: Charter Mark Status