CCHA

Our Offices will be closed on Bank Holiday Monday 25th May AND Tuesday 26th May and will reopen on Wednesday 27th May If you need an emergency repair during this time, please ring our out-of-hours service on 0300 123 1091 #StaySafe

Updated 18 May 2020 A  message from Hayley Selway, Chief Executive Further to an announcement from the First Minister of Wales, Mark Drakeford we will be continuing to deliver an emergency repairs service. We would ask for your patience at this really difficult time. We will still be undertaking safety checks so please still allow [...]

An update from Mark Hi all, My name is Mark Hapgood, and I joined CCHA in 2018 as a Technical Maintenance Officer. I now work in the Assets Team and run the Planned Works programmes, which I have been doing for the past nine months. One certain thing in these uncertain times is that our [...]

The Welsh government has published information for tenants in Wales on the support available to them. This includes support available through the Department for Work and Pensions,  Local Council, help with day to day bills and living costs and emergency help. Click: coronavirus-covid-19-support-for-tenants-in-wales  

The health and safety of our tenants, staff and contractors is our number one priority. We are currently re-housing emergency cases only in collaboration with Cardiff Council. Please advise us immediately if you are self-isolating, feeling unwell, displaying virus symptoms or have returned from abroad recently. Non-emergency housing applications including transfer applications are not being [...]

The attached is a letter from Julie James, Minister for Housing and Local Government. The letter contains information for social housing tenants regarding the coronavirus. For Welsh Government housing guidance PLEASE CLICK   

Do you need help and advice on applying for Universal Credit? This short video takes you through the steps to make a claim. If you would like to speak to someone about how to apply, please speak to CCHA's Money Advice Team on 0796 6625678

CCHA has been upgraded, and returned to Standard for Governance & Services, in a judgement by Welsh Government this week, following the regulator’s decision to downgrade the Association in March 2018. The process of improvements started with changes on the Board with new members and a new Chair.  A whole new senior management team was [...]

The short video below will take you through the steps you need to make a claim for Universal Credit: Please scroll down for advice and remember, we are here to help you Are you worried about how coronavirus will affect your money? Our Money Advice team have put together a summary to try to help [...]

Tenants have provided CCHA with feedback that a quality repairs service is their top priority. Following this feedback a new repairs policy developed by a group of our tenants and our staff, is being launched for all CCHA tenants from 1st April 2020. We want to make ensure that the repairs service we provide is [...]