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Bank Holiday Opening Times

May 22nd, 2020|CCHA, CCHA News|

Our Offices will be closed on Bank Holiday Monday 25th May AND Tuesday 26th May and will reopen on Wednesday 27th May If you need an emergency repair during this time, please ring our out-of-hours service on 0300 123 1091 #StaySafe

Coronavirus UPDATE

May 18th, 2020|CCHA, CCHA News|

Updated 18 May 2020 A  message from Hayley Selway, Chief Executive Further to an announcement from the First Minister of Wales, Mark Drakeford we will be continuing to deliver an emergency repairs service. We would ask for your patience at this really difficult time. We will still be undertaking safety checks so please still allow [...]

Find out more about our Team…

May 3rd, 2020|CCHA, CCHA News|

An update from Mark Hi all, My name is Mark Hapgood, and I joined CCHA in 2018 as a Technical Maintenance Officer. I now work in the Assets Team and run the Planned Works programmes, which I have been doing for the past nine months. One certain thing in these uncertain times is that our [...]

Welsh Government Information for Tenants in Wales

April 15th, 2020|CCHA, CCHA News|

The Welsh government has published information for tenants in Wales on the support available to them. This includes support available through the Department for Work and Pensions,  Local Council, help with day to day bills and living costs and emergency help. Click: coronavirus-covid-19-support-for-tenants-in-wales  

Lettings During the Coronavirus Pandemic

April 14th, 2020|CCHA, CCHA News|

The health and safety of our tenants, staff and contractors is our number one priority. We are currently re-housing emergency cases only in collaboration with Cardiff Council. Please advise us immediately if you are self-isolating, feeling unwell, displaying virus symptoms or have returned from abroad recently. Non-emergency housing applications including transfer applications are not being [...]

Letter from the Housing Minister for Housing and Local Government to all Tenants

April 6th, 2020|CCHA, CCHA News|

The attached is a letter from Julie James, Minister for Housing and Local Government. The letter contains information for social housing tenants regarding the coronavirus. For Welsh Government housing guidance PLEASE CLICK   

Applying for Universal Credit

March 30th, 2020|CCHA, CCHA News|

Do you need help and advice on applying for Universal Credit? This short video takes you through the steps to make a claim. If you would like to speak to someone about how to apply, please speak to CCHA's Money Advice Team on 0796 6625678

Cardiff Community Housing Association returns to regulatory Standard

March 27th, 2020|CCHA, CCHA News|

CCHA has been upgraded, and returned to Standard for Governance & Services, in a judgement by Welsh Government this week, following the regulator’s decision to downgrade the Association in March 2018. The process of improvements started with changes on the Board with new members and a new Chair.  A whole new senior management team was [...]

Worried about how coronavirus will affect your money?

March 20th, 2020|CCHA, CCHA News|

The short video below will take you through the steps you need to make a claim for Universal Credit: Please scroll down for advice and remember, we are here to help you Are you worried about how coronavirus will affect your money? Our Money Advice team have put together a summary to try to help [...]

NEW Repairs Policy – From 1st April

March 15th, 2020|CCHA, CCHA News|

Tenants have provided CCHA with feedback that a quality repairs service is their top priority. Following this feedback a new repairs policy developed by a group of our tenants and our staff, is being launched for all CCHA tenants from 1st April 2020. We want to make ensure that the repairs service we provide is [...]

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