This page contains information that you may find useful during this time.

Please click here to see our update from Wednesday 25th March 2020.
This also addresses our Frequently Asked Questions.
If you cannot find the information you are looking for on this page relating to concerns regarding Coronavirus, please get in touch.


Julie James, Minister for Housing and Local Government, has published a letter with information for social housing tenants regarding the Coronavirus. For more information PLEASE CLICK

The Welsh government has published information for tenants in Wales on the support available to them.

This includes support available through the Department for Work and Pensions,  Local Council, help with day to day bills and living costs and emergency help.





Stay at home guidance for households with possible coronavirus (COVID-19) infection.

Welsh government has published COVID-19: guidance for households with possible coronavirus infection, in a number of languages


Safety, Compliance and Emergency Repairs Service

During these difficult times, it is more important than ever that CCHA provides safe places to live and work. We are continuing to provide our emergency repair service, as well as essential compliance safety checks and related works. Our Compliance team explains here how we are working closely with our contractors to ensure that we continue to keep you safe within your homes:


Applying for Universal Credit? Click here for a step-by-step guide.


Concerned about how Coronavirus will affect your money?

Click here for an in-depth guide from our Money Advice Team.

Changes to Recycling and Waste services

Collection day is not changing, but the time your waste is collected may change. 

For more information: Click here


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