Coronavirus Updates

This page is updated frequently with information regarding CCHA’s services during Coronavirus that you may find useful at this time. Please click here to see our latest update, which also includes an FAQ section.

Contact Us

Our Customer Service Advisors are on hand to answer any queries you may have. If you cannot find the information you are looking for on this page, or elsewhere on our website, please contact us.
Our offices are open from 9am – 5pm.

Latest News

Firebreak Lockdown – Coronavirus UPDATE

October 22nd, 2020|0 Comments

Coronavirus – short film on our repairs during the pandemic

October 12th, 2020|0 Comments

Repairs Recovery Guide for Tenants

September 11th, 2020|0 Comments

Keeping You Covid Safe

We have introduced new safety measures for completing repairs in your home.

Please view our short film which shows the changes we have introduced and to familiarise yourself with what to expect when we visit you.

We have provided subtitles in English, Arabic, and Somali. However, if you would like an alternative translation, please let us know.

Somali Subtitles

Arabic Subtitles

Coronavirus and Your Finances

Our Money Advice Team are here to help.

If you require this film in an alternative language, please get in touch.

Welsh Assembly Government &
Cardiff Council Guidance

Information regarding Coronavirus for tenants in Wales, the support that is available, and local changes that you may need to be aware of during this time

CCHA Updates

Exclusive CCHA Coronavirus updates – including any service changes, support available for you from our team, and our social media.

Something missing?

Your feedback is important to us. Please contact us if you feel there is important information missing from this page. #togetherwedo