Last year, during a long period of cold weather, many people experienced a gas boiler failure.

In most cases this was because of the condensate pipe freezing.  To help with this and other problems that you may have with your homes over the Winter we will be adding “How To” videos to our website, that show you how to defrost a frozen pipe.

This video explains how you can defrost the condensate pipe and how to switch the gas boiler back on.

To view the video, please click: here

If you need advice, please call us, and help us to help you in very cold weather.