Compliments and Complaints
We welcome your feedback on all areas of our work
You can view our compliments and complaints guide here.
You can view and our complaints policy here.
Our guide and policy are also available in Welsh.
Compliments and complaints can be made by calling us on 029 2046 8490, or emailing us at info@ccha.org.uk
Compliments
If we have done something well please tell us so we can try and replicate this in other areas. It also helps our staff know when they are providing great customer service.
Complaints
Managing complaints effectively ensures we provide good customer service and helps us identify areas for improvement.
